Privacy notice

We use the information you provide to review your request, communicate with you, and support your experience. This page explains what we collect and how it’s used.

What we collect

When you submit a request, you may share details like your name, email, phone, preferred date, group size, and additional notes. If you include accessibility or timing information, we use that to help coordinate what’s comfortable for your group.

Why we collect it

  • Request review: to confirm availability and align logistics.
  • Communication: to reply with next steps and confirmation details.
  • Support: to address day-of questions and accommodate needs where possible.

Your choices

You can choose how you’d like to be contacted by indicating your preferred contact method in your request.

If you checked the consent box to receive email updates, you can limit those communications by following the instructions in the emails you receive.

Data we keep

We keep information only as long as it’s necessary to manage your request and support your experience. After that, we handle details in line with our retention practices.

We aim to keep access restricted to the team members who need it to coordinate and support your booking.

Questions about privacy?

If you have a question about how your information is handled, visit the Support desk. We’ll help you find the right next step.

Note: This notice explains our general practices. Specific details may vary based on your request and the information you choose to share.